Frequently Asked Questions
Orders & Shipping
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Do you ship internationally?
No. -
Can I track my order?
Yes. After your order has shipped and a shipping tracking number issued, you will receive an email with the tracking information. Customers with site accounts can login and then click the "My Orders" Menu item in the footer below. -
How long will my order take to arrive?
You can track your shipping status after the fullfillment stage. Time to fullfill will vary 1-5 days depending on the item. -
How can I change my order?
You will need to email or call to support to request changes to your order.
Exchanges & Returns
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How can I exchange or return a product?
Please email or call to make any exchange or return for refund requests.
About TCS Store
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Are your books available in stores?
Not at this time. -
How do I get to your shop?
Currently we are only an online store. See Pickup & Locations.
Other
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Can I promote or sell your products?
Please contact us, we would like to hear about your ideas.